Privacy Policy

Who we are

Our website address is: https://firstcoastassociationmanagement.com.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

SMS/Text Messaging Program Details

How to Opt-In

You may opt-in to receive text messages from us in several ways, including by providing your mobile number through our website forms, via our “Contact Us” page, or by explicitly checking a box to receive project updates and promotional alerts via SMS. By providing your number, you consent to receive recurring automated and/or manual text messages from First Coast Association Management

Message Frequency & Content

Message frequency varies based on your interaction with us. You can expect to receive updates regarding:

  • Project milestones and scheduling.
  • Responses to your specific inquiries.
  • Occasional promotional offers or company news.

How to Opt-Out

You can cancel the SMS service at any time. Just text “STOP” to the number we sent the message from. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time.

Help and Data Rates

If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance. As always, message and data rates may apply for any messages sent to you from us and to us from you.

SMS Mobile Privacy Clause

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted.

Data Security Measures

We prioritize the safety of your personal information by implementing a variety of robust security measures. All sensitive data is protected using Industry-Standard Encryption (such as SSL/TLS) during transit to prevent unauthorized interception. Internally, we restrict access to personal data to authorized employees and contractors who require that information to perform their specific job functions; these individuals are bound by strict confidentiality agreements. Additionally, we conduct regular security audits, maintain updated firewalls, and utilize secure hosting environments to defend against potential vulnerabilities and external threats. While no method of transmission over the internet is 100% secure, we strive to use commercially acceptable means to protect your information at all times.